Terms of Service

1. Introduction

These terms of service (the "Terms") govern the rights and obligations between the operator of the Taxify service available at taxify.sk and app.taxify.sk (the "Service") and every person using the Service (the "User").

The Service is operated by innvision s.r.o., with its registered office at Karpatské námestie 7770/10A, 831 06 Bratislava, Slovak Republic, Company ID (IČO): 54206341, Tax ID (DIČ): 2121604001, VAT ID (IČ DPH): SK2121604001, registered in the Commercial Register of the Municipal Court Bratislava III, section Sro, entry No. 156767/B (the "Operator"). Contact: info@taxify.sk or the contact form at taxify.sk/contact.

A consumer is a User who is a natural person and does not act within their business or profession when they enter into the contract. A User who uses the Service in their business (for example an accountant or a tax advisor) is not a consumer.

The contract for the free use of the Service starts with the registration of an account. The contract for a paid plan starts when the User sends an order in the application. By registering an account or using the Service, the User confirms that they have read and agree to these Terms.

2. Description of the Service

Taxify is a tool for calculating tax liability on investment income (dividends, interest and coupons, sale of securities, cryptocurrencies) under Slovak Act No. 595/2003 Coll. on Income Tax. The Service allows importing statements from supported broker platforms, automatic foreign currency conversion using ECB reference rates, and exporting documents for the tax return.

The range of supported platforms and features may change over time; the current status is listed on the Supported Brokers page and the Pricing page.

3. The Service is not tax advice

The outputs of the Service are for information purposes only and serve as an aid when completing a tax return. Taxify does not provide tax, legal or investment advice within the meaning of applicable regulations.

The Operator provides the Service as a computer service (software). The Operator is not an auditor, an accountant or a tax advisor under Act No. 78/1992 Coll. on Tax Advisors, has no trade licence for bookkeeping, and does not provide advisory services in tax matters. For this reason, the Operator is not an obliged person under Section 5(1)(h) of Act No. 297/2008 Coll. on the Prevention of Money Laundering and Terrorist Financing.

The User is solely responsible for the accuracy, completeness and timely filing of their tax return. For complex or ambiguous cases we recommend consulting a tax advisor.

4. Registration and account

Using the application requires registration with a valid email address. The User must protect their login credentials and is responsible for all activity performed under their account.

The User can delete their account in the application at any time. The Operator reserves the right to cancel an account that violates these Terms, abuses the Service, or is inactive for a prolonged period; the User will be notified in advance of cancellation due to inactivity.

5. Plans, prices and payment

The Starter plan is free of charge to the extent described on the Pricing page. The paid plans, their prices and their scope are shown on the Pricing page and in the order before the User sends it.

The User orders a paid plan in the application. The Operator shows the payment details in the application and sends them to the given email address. The User pays by bank transfer; the Operator takes no card payments. The plan is activated when the payment arrives in the account of the Operator, and the Operator then sends an invoice to the User.

A paid plan is valid for 12 months from its activation, unless the order or a promo code states another period. The plan does not renew automatically, and the Operator charges nothing automatically.

To continue, the User orders the plan again. When the User renews the same plan, the new period continues from the end of the previous period, so the User loses no day. If the User sent the renewal order before the end of the period, the plan stays in effect for 14 more days after the end while the Operator waits for the payment. If the Pricing page gives a lower price for the first year, a renewal is charged at the regular price shown there.

When the User changes to another plan, the new period starts when the payment arrives. The unused part of the period of the old plan is not credited and not refunded; the application gives a notice before the User sends the order.

When the paid period ends, the account moves to the Starter plan. The data of the User is not deleted; the features and the limits are those of the Starter plan.

The trade limit of a plan applies to the tax year of the current season; a new season starts on 1 October. The User can import more trades, but a calculation above the limit is limited: it shows no amounts and gives no documents until the User moves to a plan with a sufficient limit. The tax years before the current season have no trade limit.

A promo code activates a plan for the period that the code states. A coupon decreases the price of an order. The Operator sets the validity, the number of uses and the plan of a code or a coupon; a code or a coupon cannot be exchanged for money.

The Operator is a VAT payer. Prices are quoted inclusive of VAT and are invoiced by the Operator on a proper tax document.

The Operator reserves the right to change the scope and the prices of the plans. Changes do not affect periods already paid for.

6. Withdrawal of a consumer from the contract

A consumer has the right to withdraw from the contract for a paid plan without a reason within 14 days of the day of its conclusion, under Slovak Act No. 108/2024 Coll. on Consumer Protection. The time limit is met if the consumer sends the notice of withdrawal on its last day at the latest.

The consumer sends the notice by email to info@taxify.sk or by letter to the registered office of the Operator. The consumer can use this model text: "I withdraw from the contract for the Taxify service. Plan: … Order number: … Date of the order: … Name: … Address: … Bank account for the refund: … Date: …". The Operator confirms the receipt of the notice by email.

The Operator refunds the payment within 14 days of the receipt of the notice, by bank transfer to the account that the payment came from, unless the Operator and the consumer agree otherwise.

The plan is activated as soon as the payment arrives. By sending the order, the consumer asks the Operator to start the Service before the withdrawal period ends. If the consumer then withdraws, the consumer pays the Operator the price of the performance supplied until the day on which the notice arrived; the Operator deducts this amount from the refund. The withdrawal ends the plan, and the account moves to the Starter plan.

The User can end the free plan at any time by deleting the account. A User who is not a consumer has no right of withdrawal under this section.

7. Complaints and liability for defects

The Operator is liable for the Service having, during the paid period, the properties and functions described on taxify.sk and in these Terms. The rights of a consumer from the liability for defects of a digital performance are governed by the Slovak Civil Code.

The User reports a defect (makes a complaint) by email to info@taxify.sk or through the support form in the application. The User states what the defect is and, if possible, the year, the account and the trade that it concerns. The Operator confirms the receipt of the complaint by email.

The Operator removes the defect within a reasonable time, at the latest within 30 days of the report. If the Operator does not remove the defect or the defect cannot be removed, the consumer has the right to an appropriate price reduction or to withdraw from the contract. The Operator informs the User of the outcome by email.

A result that follows from incomplete or incorrect data uploaded by the User is not a defect. A difference that follows from another legal interpretation, of which the Service gives a notice in the calculation, is not a defect either.

The supervisory authority is the Slovak Trade Inspection (Slovenská obchodná inšpekcia), Inšpektorát SOI pre Bratislavský kraj, Bajkalská 21/A, 827 99 Bratislava. A consumer who is not satisfied with the handling of their complaint may ask the Operator for redress. If the Operator refuses the request or does not answer within 30 days, the consumer may turn to an alternative dispute resolution body under Act No. 391/2015 Coll. (e.g. the Slovak Trade Inspection, www.soi.sk).

8. User obligations

The User agrees to upload only statements and data they are authorised to use, not to attempt to compromise the security or availability of the Service, not to use the Service for unlawful purposes, and not to present the Service's outputs as professional tax advice of the Operator.

If the User gives access to a calculation through a protected link, the User alone decides to whom to give the link and the password. The User is responsible for giving them only to the person who is to see the calculation, for protecting the password against misuse, and for the email address to which the link goes belonging to that person. The User can revoke the link at any time. To the extent that the law permits, the Operator is not liable for access to the calculation by a person who got the link and the password from the User, or because the User did not protect them.

9. Accountants and the data of their clients

A User of an accountant plan who enters the data of their clients into the Service is the controller of that data under the GDPR. The Operator of the Service processes it as a processor. This section is the data processing agreement under Art. 28 GDPR, and the User enters into it when an accountant plan is activated.

Subject and duration of the processing: the storage of the data and the tax calculation in the Service, for as long as the account of the User exists. Data subjects: the clients of the User. Types of data: the first and last name, the email address, the telephone number, the birth number or the tax ID, a note, the data of the broker accounts, the trades and the income, and the tax outputs calculated from them.

The Operator of the Service processes the client data only on the instructions of the User; the instructions are the use of the functions of the Service and these Terms. The Operator ensures that the persons with access to the data are bound by confidentiality, and takes the security measures of Art. 32 GDPR, which the Privacy Policy describes.

The User gives a general authorisation to engage the other processors listed in the Privacy Policy. The Operator of the Service informs the User of a change of another processor at least 14 days in advance; the User can object to the change and end the contract. A transfer of data outside the EU/EEA is possible only under the conditions of Chapter V GDPR.

The Operator of the Service assists the User with the requests of data subjects and with the obligations under Art. 32 to 36 GDPR. The Operator reports a breach of the client data to the User without undue delay. On request, the Operator gives the information necessary to show compliance with this section and permits an audit to a reasonable extent.

The Operator of the Service erases the data of a client when the User deletes the client or the account, within 30 days at the latest, except for data that the law requires it to keep.

The User is responsible for having a legal basis for the processing of the client data, for informing the clients of the processing, and for the email address to which the User sends a calculation being the address of that client.

A User who is an obliged person under Act No. 297/2008 Coll. (for example, an accountant or a tax advisor) fulfils the obligations under that Act on their own, in particular the customer due diligence, the registration in the goAML system and the reporting of unusual transactions. The Service does not fulfil these obligations for the User.

10. Liability and its limitation

The Operator exercises reasonable professional care to ensure the accuracy of calculations but does not guarantee that they are error-free or complete – the correctness of the result also depends on the completeness and accuracy of the imported data.

The Operator is not liable for damage arising from an incorrect or incomplete tax return of the User, from interruptions in the availability of the Service, or for indirect or consequential damages. Towards a User who is not a consumer, the compensation is limited to the amount that the User paid for the Service in the last 12 months.

These limitations do not apply to damage caused intentionally or by gross negligence. They do not affect the rights that a consumer has by law and that a contract cannot exclude or limit.

11. Intellectual property

The Service, its source code, design and content are protected by the Operator's copyright. The User obtains a non-exclusive, non-transferable right to use the Service to the extent of their plan: the plans for individuals for the User's own tax matters, the plans for accountants also for the tax matters of clients within the User's own business. The Service cannot be resold or offered to third parties as the User's own service.

Data uploaded to the Service by the User remains the User's. The Operator processes it solely for the purpose of providing the Service (see the Privacy Policy for details).

12. Changes to the Terms

The Operator may reasonably amend these Terms, in particular due to changes in legislation or development of the Service. Users will be informed of material changes by email or in the application at least 14 days in advance.

A User who does not agree with a change can end the contract before the change takes effect by deleting the account. A change does not affect the price or the scope of a period already paid for.

13. Final provisions

These Terms are governed by the laws of the Slovak Republic. Any disputes will be resolved by the competent courts of the Slovak Republic.

Should any provision of these Terms become invalid, the remaining provisions remain in force. These Terms are in effect from 13 October 2026.